Software documentation

I've written software documentation for both web and desktop applications, using a combination of Word, Acrobat, Dreamweaver and MadCap Flare. The documentation has included:
  • Word and PDF user guides created from scratch and updated from existing guides
  • Release notes
  • Update guides
  • Administrator guides
  • Online FAQs
  • Accessibility compliance guides
  • Windows help files

I can familiarise myself quickly with applications running on Windows, Macintoshes and Linux, and then write documentation that is pitched to experts or beginners as appropriate. Contact me if you would like samples.

Clients have included ESRI and Totally Communications.